Wholesale Terms and Conditions
After you are approved for a wholesale account, I will send you an email to activate your account. In this email I will send you a coupon code. Simply enter the number of skeins in the colorways and bases you desire, enter the coupon code I send you for 50% off, and checkout! I will email you with my current turnaround time, dye up your order, and then send you an invoice for the remaining 50% plus actual shipping with insurance.
Please order colorways in quantities of four. Minimums are $500 for new accounts and $250 for recurring accounts. Prices do not include shipping and are subject to change without notice.
It is my goal to deliver your yarns in a timely manner but please allow 6-8 weeks for delivery. Once an order is placed, I will contact you with an estimated delivery time. If the delivery time changes, I will contact you with adjusted time frames. Please keep in mind that you are ordering yarns that are not dyed yet and I do have a family of 8! :-)
If you are not happy with something in your order, I am happy to replace or refund the item if it is in its original condition. I cannot accept yarn that has been cast on or wound into a ball. If you would like to return something, please send the original item back to me at your expense; once the item is received, I will refund you less a 15% restocking fee or replace it and return it to you at no charge. Returns are accepted within 60 days of original sale.
Other Terms & Conditions
I will continue to use my website to sell my yarns and to distribute special merchandise such as kits produced in conjunction with book authors, designers, or limited-edition fiber clubs. It is not my intention to undersell your shop. By opening a wholesale account, you agree to all terms and conditions set forth herein. Wholesale terms, conditions, and pricing are subject to change without notice.
Virginia Shops: When you open a wholesale account I will need you to send me a completed Sales and Use Tax Certificate of Exemption (ST-10). If you cannot provide this, sales tax will be added.
Thank you for your interest and I look forward to working with you!